Descriptions

 

Subscriber profile includes all the personal information that relates to individual subscribers. It comprises a large number of subscriber records, each of them describing a single subscriber. Subscriber records include information such as the subscriber's MSISDN, balance, and account state. They may also include personal data such as name and address. A subscriber record also includes history information that describes recent significant events pertaining to that subscriber, such as calls, recharge attempts, and account state changes.

 

Compared to service parameter, subscriber profile is very simple and is used by many more operators. Notably, subscriber profile is used by Customer Care representatives that take and handle subscriber calls and questions.

 

Subscriber profile changes often. In fact, it changes with every call the subscriber makes. For every call, a new balance is written to the database and a recent call history is generated.

 

 

Implementation

 

hmtoggle_arrow1Create a Prepaid Subscriber

 

2_2_1_3_01

 

1.Click the Account main menu.

 

2.Select PPS under the Subscriber submenu.

 

3.Click 2_017 at the upper-right corner.

 

4.Fill in the parameter details for this subscriber.

 

5.Click 2_025 at the top of the parameter table to create this subscriber in VLR servers.

 

2_2_1_3_02

 

The same operation can be done in EMS >Advanced >Subscriber >PPS to maintain credit related parameters.

 

No.

Parameter

Explanation

0

MSISDN

MSISDN = Mobile number of local subscriber. It includes CC and NDC.

1

Password

6-digit account password of PPS account. The password verification is necessary for recharging account from PSTN.

2

Status

Account status.

•Fresh = not activated

•Normal = activated and normal in use

•Suspended = service suspended requested by subscriber himself

•Blacklist = blacklisted and service suspended

•Released = account released and retrieved by operator

3*

Balance

Balance of a PPS account, unit is the minimum currency unit.

PPS generates CDR for any changes of this value.

4*

Promotion Bonus

The awarded promotional balance after recharge within promotion period. The promotion bonus has its own validity and application scopes, which are different from the account balance.

5*

Overdraft

Set credit amount of an account, can be positive or negative.

If this value is set to positive then subscriber can use PPS service until his account balance turn to negative with an absolute value is same as the preset overdraft.

If this value is set to negative then subscriber can not use PPS service when account balance is less then the absolute value of preset overdraft.

6

Access Date

For fresh account, this is the creation date of the account;

For activated accounts, this is the date of the first recharge.

7*

MO Expiry Date

Expiry date of account to make MO call. The expiration date will be extended by every successful recharge.

Format: yyyymmdd, e.g. 20101211 is Dec. 11 of 2010.

8*

MT Expiry Date

Expiry date of an account to take MO call. The expiration date will be extended by every successful recharge. Normally is MT expiry date is longer than the MO expiry date. Format: yyyymmdd.

9*

Bonus Validity

The validity of promotion bonus. The bonus validity of each type of recharge cards may be different. Generally the bonus validity is set shorter than the recharge card credit MO/MT validity. The expired bonus can't be used any more and will be deleted from the account balance.

PPS supports up to 64 COS. Each COS can set unique promotion period, bonus (even for the same face value recharge card) and bonus validity.

10*

COS ID

ID of class of service. PPS supports up to 64 COS. Each COS contains complete PPS service packages including tariff, recharge promotion, service and validity control, MT call control and short message notification configuration, etc. The system has 64 COSs to shape the different service packages. Each subscriber is assigned a COS that determines his service grade.

11

Rent Type

Each MO tariff can set 8 rent types (0=VMS rental). Rent type can be defined to monthly rental or daily rental.

12

Home Location0

The home location defines home area of a subscriber. All calls taking place out of home area will be subject to the roaming fee. Each subscriber may define up to four home areas. The home location is basic tariff zone.

13

Home Location1

14

Home Location2

15

Home Location3

16

CUG ID

Define a close user group to which the subscriber belongs. Any call within a single user group is charged by the CUG tariff. PPS supports up to 10k close user groups. 0=the subscriber is not a CUG user.

17

Language Type

Subscriber may select one of the five available languages as his greeting language. All PPS prompt messages are played in the selected language. The five language candidates are set by SRF system parameter.

18

Recharge Failure

Quantity of recharge attempt failure. This number will be reset to zero after a successful recharge. If this number crosses the preset Blacklist threshold, it will be blacklisted by the system and inhibited to recharge or make any call. Operator can clear this number to resume the services to this account.

19

SM Inquiry Counter

Quantity of inquiry short messages on a daily basis. Operator can preset allowable number of free inquires per day. This counter will be reset to 0 as soon as the PPS daily report is generated (at midnight).

20*

Latch Flag (Read Only)

Indicator of promotion news. 1=promotion news has been sent.

21*

F&F Number Counter

Quantity of set friend and family number. 0=no friends and family number is set.

22

F&F Number Edit Counter

Display how many times the family number has been changed. The counter is accumulative and the maximum value is 255. Operator can preset allowable number of free changes per day.

23

F&F Number 0

Set up to five friends and family numbers for an account. Subscriber may set friends and family number by dialing to service center. Calls to these numbers are charged by the Friends and Family Number tariff.

24

F&F Number 1

25

F&F Number 2

26

F&F Number 3

27

F&F Number 4

28

Last Call Type

Call type of the last call made by the subscriber.

29

Last Call Time

The time of last call.

30

Last Call Number

Last call number.

For MO call, it is the called number.

For MT call, it is the calling number.

For MO SM, it is the called number.

For Call forwarding, it is the called number not the forwarded number.

31

CAP SMS Balance 0

It is available only when the SMS CAP plan is enabled.

The accumulative total charged balance for MO SMS on a monthly basis. Unit is the minimum currency unit.

32

CAP SMS Counter 0

It is available only when the SMS CAP plan is enabled.

The accumulative total number of MO SMS on a monthly basis.

33

CAP SMS Balance 1

It is available only when the SMS CAP plan is enabled.

The accumulative total charged balance for MO SMS on a monthly basis. Unit is the minimum currency unit.

34

CAP SMS Counter 1

It is available only when the SMS CAP plan is enabled.

The accumulative total number of MO SMS on a monthly basis.

35

CAP Call Balance 0

It is available only when the call CAP plan is enabled.

The accumulative total charged balance for MO calls on a monthly basis. Unit is the minimum currency unit.

36

CAP Call Duration 0

It is available only when the call CAP plan is enabled.

The accumulative total duration of MO calls on a monthly basis. Unit is second.

37

CAP Call Balance 1

It is available only when the call CAP plan is enabled.

The accumulative total charged balance for MO calls on a monthly basis. Unit is the minimum currency unit.

38

CAP Call Duration 1

It is available only when the call CAP plan is enabled.

The accumulative total duration of MO calls on a monthly basis. Unit is second.

39*

Free SMS Remaining Days

The remaining effective days for activated free SMS service.

40

Pool Account Type

Indicate the status and role of pool account service.

•Normal = This account has not applied for pool account service.

•Parent = This account has applied for pool account service, and he performs as parent account.

•Child = This account has been registered to pool account service, and he performs as child account.

41*

Child Account Counter

It is applicable only to parent account. Quantity of set child accounts.

•0=No child account is set

42*

Child Number Edit Counter

(Read Only) It is applicable only to parent account.

Indicate the total number of changes to his child account numbers. The counter is accumulative and the maximum value is 255. Operator can preset allowable number of free changes per day.

43

Child Number 1

It is applicable only to parent account.

Set up to five child account numbers. Parent account user may set child number by dialing to service number. Calls made between parent account and  his child accounts are charged by the Pool Account tariff.

44

Child Number 2

45

Child Number 3

46

Child Number 4

47

Child Number 5

48

Parent Number

It is applicable only to child account. Indicate his parent account number.

49

Intraday Calls

The accumulative total duration of today's MO calls.

50

Intraday SMS

The accumulative total number of today's MO SMS.

51

Intraday Charged Balance

The accumulative total charged balance for today's services.

52

CAP GPRS Volume

It is available only when the GPRS CAP plan is enabled.

The accumulative data volume of GPRS service on a monthly basis. Unit is KB.

53

CAP GPRS Balance

The accumulative total charged balance for GPRS service on a monthly basis. Unit is minimum currency unit.

54

GPRS Volume of This Month

The accumulative total data volume of GPRS service of this month. Unit is KB.

55

Intraday GPRS Notification Counter

The accumulative number of GPRS notification short messages on a daily basis.

56

Call Me Back Request Counter

Indicate the total number of happened call me back service requests. The counter is accumulative and the maximum value is 255. Operator can preset allowable number of call me back request.

57

F&F Number Plan ID

Specify a F&F Number plan to this account.

•0 = No F&F Number Plan applied

58

F&F Number Free Call Duration

The accumulative total duration of F&F Number free calls on a monthly basis.

59

F&F Number Free SMS

The accumulative total number of F&F Number free SMS on a monthly basis.

60

F&F Number Plan State

The current status of the F&F Number plan.

Note:

The * marked parameters are read-only in EMS >Account, which can be maintained in EMS >Advanced > Subscriber >PPS.

 

 
hmtoggle_arrow1Modify a Prepaid Subscriber

 

2_2_1_3_02

 

1.Click the Advanced main menu.

 

2.Select PPS under the Subscriber submenu.

 

3.Click the MSISDN of the subscriber want to edit, this displays the editable parameter window.

 

4.Under the Value heading, modify the values of the subscriber parameters as required, select the 2_026 button at the front.

 

5.Click the 2_020 button at the top of the parameter table to upload the new values to PPS servers.

 

6.Click the 2_019 button at the top of the parameter table to update values from PPS servers.

 

7.Verify that the new values have been saved for the subscriber.

 

 
hmtoggle_arrow1Delete a Prepaid Subscriber

 

2_2_1_3_01

 

1.Click the Account main menu.

 

2.Select PPS under the Subscriber submenu.

 

3.Click the MSISDN of the subscriber want to delete, this displays the subscriber parameter window.

 

4.Click the 2_021 button at the top of the parameter table to delete this subscriber from PPS servers.

 

5.Click 2_014 to upload PPS subscribers from PPS to EMS database.

 

6.Verify the subscriber has been deleted from PPS.

 

 
hmtoggle_arrow1Create Prepaid Subscribers in Batches

 

2_2_1_3_01

 

1.Click the Account main menu.

 

2.Select PPS under the Subscriber submenu.

 

3.Click 2_022 at the upper-right corner.

 

4.Enter the number of subscribers want to create in the Batch Amount box, a maximum of 100 subscribers in a batch.

 

5.Fill in the start MSISDN.

 

6.Fill in the required initialization parameters for the batch of subscribers.

 

7.Click 2_025 at the top of the parameter table to create these subscribers in PPS.

 

8.Click 2_014 to upload PPS subscribers from PPS to EMS database.

 

2_2_1_3_02

 

The same operation can be done in EMS >Advanced >Subscriber >PPS to maintain credit related parameters.

 

 
hmtoggle_arrow1Export Prepaid Subscribers

 

2_2_1_3_01

 

1.Click the Account main menu.

 

2.Select PPS under the Subscriber submenu.

 

3.Click 2_014 to upload PPS subscribers from PPS to EMS database.

 

2_2_1_3_03

 

1.Click the Maintenance main menu.

 

2.Select Account Data under the Backup&Restore submenu.

 

3.In the right Account Data window, click Download following PPSSubscriber to download subscriber file.

 

4.In the windows pop-up window, click the Save button.

 

5.Select a location on the local PC to save the csv file and click the Save button.

 

6.Find and verify the downloaded file on the local PC.

 

 
hmtoggle_arrow1Import Prepaid Subscribers

 

1.Create a PPS Subscriber with the required initialization parameters according to the previous section.

 

2.Click 2_030 instead of 2_025 at the last step.

 

3.Export PPS Subscribers according to the previous section.

 

4.Open the downloaded csv file by a text editor (UltraEdit is recommended).

 

5.Find the line of the new created subscriber in the file, replicate it to a new file.

 

6.Replicate this line to reach the numbers of subscribers want to import, a maximum of 5000 lines (subscribers) in a single file.

 

7.Find the MSISDN column, modify all of them as required, save the file in a local directory.

 

2_2_1_3_01

 

1.Click the Account main menu, select PPS under the Subscriber submenu.

 

2.Click 2_023 at the upper-right corner, select the saved file in the local directory, click 2_024 to upload the subscribers to  PPS servers.

 

3.Click 2_014 to upload PPS subscribers from PPS to EMS database.

 

 

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•Database Administration

 

•Tasks List

 

•Elements List

 

 

 

 

 

2.2.1.3