Files
be.ems/database/upgrade/upg_mf_callback_ticket.sql
2025-07-02 18:26:32 +08:00

50 lines
2.9 KiB
SQL
Executable File

/*
Navicat Premium Data Transfer
Source Server : omc@192.168.2.223-psap
Source Server Type : MariaDB
Source Server Version : 100622 (10.6.22-MariaDB-0ubuntu0.22.04.1)
Source Host : 192.168.2.223:33066
Source Schema : psap_db
Target Server Type : MariaDB
Target Server Version : 100622 (10.6.22-MariaDB-0ubuntu0.22.04.1)
File Encoding : 65001
Date: 02/07/2025 17:49:21
*/
SET NAMES utf8mb4;
SET FOREIGN_KEY_CHECKS = 0;
-- ----------------------------
-- Table structure for mf_callback_ticket
-- ----------------------------
CREATE TABLE IF NOT EXISTS `mf_callback_ticket` (
`ticket_id` bigint(20) NOT NULL AUTO_INCREMENT COMMENT 'Ticket ID',
`caller_number` varchar(64) CHARACTER SET utf8mb4 COLLATE utf8mb4_general_ci NULL DEFAULT '0' COMMENT 'caller number',
`callee_number` varchar(64) CHARACTER SET utf8mb4 COLLATE utf8mb4_general_ci NULL DEFAULT NULL COMMENT 'callee number',
`status` enum('NEW','IN_PROGRESS','NO_ANSWER_1','NO_ANSWER_2','TIMEOUT','PENDING','CLOSED') CHARACTER SET utf8mb4 COLLATE utf8mb4_general_ci NULL DEFAULT 'NEW' COMMENT '1:NEW/新建,2:IN_PROGRESS/处理中,3:NO_ANSWER_1/未应答1,3:NO_ANSWER_2/未应答2,4:TIMEOUT/超时,5:PENDING/挂起,6:CLOSED/关闭',
`agent_name` varchar(32) CHARACTER SET utf8mb4 COLLATE utf8mb4_general_ci NULL DEFAULT '' COMMENT 'agent name',
`agent_email` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_general_ci NULL DEFAULT NULL,
`agent_mobile` varchar(32) CHARACTER SET utf8mb4 COLLATE utf8mb4_general_ci NULL DEFAULT NULL,
`comment` varchar(256) CHARACTER SET utf8mb4 COLLATE utf8mb4_general_ci NULL DEFAULT '' COMMENT 'comment for callback',
`msd_data` varchar(512) CHARACTER SET utf8mb4 COLLATE utf8mb4_general_ci NULL DEFAULT '0' COMMENT 'MSD data',
`rm_uid` varchar(32) CHARACTER SET utf8mb4 COLLATE utf8mb4_general_ci NULL DEFAULT NULL COMMENT 'MF Resource UID',
`created_at` bigint(20) NULL DEFAULT NULL COMMENT 'created at time',
`updated_at` bigint(20) NULL DEFAULT NULL COMMENT 'updated at time',
PRIMARY KEY (`ticket_id`) USING BTREE,
INDEX `idx_caller_agent`(`caller_number`, `agent_name`) USING BTREE,
INDEX `idx_created`(`created_at`, `ticket_id`) USING BTREE
) ENGINE = InnoDB AUTO_INCREMENT = 3440 CHARACTER SET = utf8mb4 COLLATE = utf8mb4_general_ci COMMENT = '用户信息表' ROW_FORMAT = Dynamic;
ALTER TABLE `mf_callback_ticket` DROP INDEX IF EXISTS `idx_created`;
ALTER TABLE `mf_callback_ticket` ADD COLUMN IF NOT EXISTS `agent_email` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_general_ci NULL DEFAULT NULL AFTER `agent_name`;
ALTER TABLE `mf_callback_ticket` ADD COLUMN IF NOT EXISTS `agent_mobile` varchar(32) CHARACTER SET utf8mb4 COLLATE utf8mb4_general_ci NULL DEFAULT NULL AFTER `agent_email`;
ALTER TABLE `mf_callback_ticket` ADD INDEX IF NOT EXISTS `idx_created`(`created_at`, `ticket_id`) USING BTREE;
SET FOREIGN_KEY_CHECKS = 1;