SET FOREIGN_KEY_CHECKS=0;

-- psap 座席相关字典数据
INSERT IGNORE INTO `sys_dict_data` VALUES (20000, 20000, 'menu.psap.agent', '座席', 'i18n_zh', '', '', '1', 'supervisor', 1721902269805, '', 0, '');
INSERT IGNORE INTO `sys_dict_data` VALUES (20001, 20001, 'menu.psap.agent.callings', '并行话务', 'i18n_zh', '', '', '1', 'supervisor', 1721902269805, '', 0, '');
INSERT IGNORE INTO `sys_dict_data` VALUES (20002, 20002, 'menu.psap.agent.callback', '回拨管理', 'i18n_zh', '', '', '1', 'supervisor', 1721902269805, '', 0, '');
INSERT IGNORE INTO `sys_dict_data` VALUES (20003, 20003, 'callback.status.NEW', '新建', 'callback_status', NULL, NULL, '1', 'supervisor', 1749784015598, '', 0, NULL);
INSERT IGNORE INTO `sys_dict_data` VALUES (20004, 20004, 'callback.status.IN_PROGRESS', '处理中', 'callback_status', NULL, NULL, '1', 'supervisor', 1749784045911, '', 0, NULL);
INSERT IGNORE INTO `sys_dict_data` VALUES (20005, 20005, 'callback.status.NO_ANSWER_1', '未应答1', 'callback_status', NULL, NULL, '1', 'supervisor', 1749784070706, '', 0, NULL);
INSERT IGNORE INTO `sys_dict_data` VALUES (20006, 20006, 'callback.status.NO_ANSWER_2', '未应答2', 'callback_status', NULL, NULL, '1', 'supervisor', 1749784078301, '', 0, NULL);
INSERT IGNORE INTO `sys_dict_data` VALUES (20007, 20007, 'callback.status.TIMEOUT', '超时', 'callback_status', NULL, NULL, '1', 'supervisor', 1749784100809, '', 0, NULL);
INSERT IGNORE INTO `sys_dict_data` VALUES (20008, 20008, 'callback.status.PENDING', '挂起', 'callback_status', NULL, NULL, '1', 'supervisor', 1749784115379, '', 0, NULL);
INSERT IGNORE INTO `sys_dict_data` VALUES (20009, 20009, 'callback.status.CLOSED', '关闭', 'callback_status', NULL, NULL, '1', 'supervisor', 1749784127612, '', 0, NULL);
INSERT IGNORE INTO `sys_dict_data` VALUES (20010, 20010, 'job.export.cdr.mf', '定期导出MF话单', 'i18n_zh', '', '', '1', 'supervisor', 1721902269805, '', 0, '');
INSERT IGNORE INTO `sys_dict_data` VALUES (20011, 20011, 'job.psap.ticket.monitor', '回拨工单监控', 'i18n_zh', '', '', '1', 'supervisor', 1721902269805, '', 0, '');

SET FOREIGN_KEY_CHECKS=1;