feat: support ticket settings in OMC

features/cdr/cdrevent.go

@@ -150,14 +150,14 @@ func PostCDREventFrom(w http.ResponseWriter, r *http.Request) {
 
 					// 添加配置中的原始收件人（如管理员、监控人员等）
 					if len(emailConfig.To) > 0 {
-						recipients = append(recipients, emailConfig.To...)
+						recipients = append(recipients, strings.Split(emailConfig.To, ",")...)
 					}
 
 					// 添加当前工单的座席邮箱
 					recipients = append(recipients, ticket.AgentEmail)
 
 					// 去重处理（避免重复邮箱）
-					emailCopy.To = email.RemoveDuplicateEmails(recipients)
+					emailCopy.To = strings.Join(email.RemoveDuplicateEmails(recipients), ",")
 
 					// 设置邮件主题和内容
 					emailCopy.Subject = "新工单分配通知"

features/cm/omc/implement.go

@@ -22,6 +22,13 @@ func (o *ConfigOMC) Query(paramName string) (any, error) {
 		result := config.GetYamlConfig().Alarm.SMSCForward
 		result.Password = PASSWORD_MASK
 		results = append(results, result)
+	case "ticketNotification":
+		result := config.GetPsapConfig().Ticket.TicketNotification
+		result.Password = PASSWORD_MASK
+		results = append(results, result)
+	case "ticketTimeout":
+		result := config.GetPsapConfig().Ticket.TicketTimeout
+		results = append(results, result)
 	default:
 		return nil, fmt.Errorf("invalid source parameter")
 	}
@@ -57,6 +64,26 @@ func (o *ConfigOMC) Modify(paramName string, paramData map[string]any) (any, err
 			fmt.Println("failed to write config yaml file:", err)
 			return results, err
 		}
+	case "ticketNotification":
+		param := &(config.GetPsapConfig().Ticket.TicketNotification)
+		config.UpdatePsapStructFromMap(param, paramData)
+		result := *param
+		results = append(results, result)
+		err := config.WritePsapOriginalConfig(config.PsapYamlConfigInfo.FilePath, paramName, paramData)
+		if err != nil {
+			fmt.Println("failed to write config yaml file:", err)
+			return results, err
+		}
+	case "ticketTimeout":
+		param := &(config.GetPsapConfig().Ticket.TicketTimeout)
+		config.UpdatePsapStructFromMap(param, paramData)
+		result := *param
+		results = append(results, result)
+		err := config.WritePsapOriginalConfig(config.PsapYamlConfigInfo.FilePath, paramName, paramData)
+		if err != nil {
+			fmt.Println("failed to write config yaml file:", err)
+			return results, err
+		}
 	default:
 		return nil, fmt.Errorf("invalid source parameter")
 	}

features/ue/mf_callback_ticket/service.go

@@ -2,6 +2,7 @@ package mf_callback_ticket
 
 import (
 	"fmt"
+	"strings"
 	"time"
 
 	"be.ems/lib/config"
@@ -391,14 +392,14 @@ func (s *CallbackTicketService) UpdateTicketToTimeout(ticket *CallbackTicket, or
 
 				// 添加配置中的原始收件人（如管理员、监控人员等）
 				if len(emailConfig.To) > 0 {
-					recipients = append(recipients, emailConfig.To...)
+					recipients = append(recipients, strings.Split(emailConfig.To, ",")...)
 				}
 
 				// 添加当前工单的座席邮箱
 				recipients = append(recipients, ticket.AgentEmail)
 
 				// 去重处理（避免重复邮箱）
-				emailCopy.To = email.RemoveDuplicateEmails(recipients)
+				emailCopy.To = strings.Join(email.RemoveDuplicateEmails(recipients), ",")
 
 				// 设置邮件主题和内容
 				emailCopy.Subject = "新工单自动重建通知"
@@ -484,14 +485,14 @@ func (s *CallbackTicketService) BatchUpdateTimeoutTickets(tickets []CallbackTick
 
 				// 添加配置中的原始收件人（如管理员、监控人员等）
 				if len(emailConfig.To) > 0 {
-					recipients = append(recipients, emailConfig.To...)
+					recipients = append(recipients, strings.Split(emailConfig.To, ",")...)
 				}
 
 				// 添加当前工单的座席邮箱
 				recipients = append(recipients, ticket.AgentEmail)
 
 				// 去重处理（避免重复邮箱）
-				emailCopy.To = email.RemoveDuplicateEmails(recipients)
+				emailCopy.To = strings.Join(email.RemoveDuplicateEmails(recipients), ",")
 
 				// 设置邮件主题和内容
 				emailCopy.Subject = "新工单自动重建通知"