feat: support ticket settings in OMC

config/etc/default/psap.yaml

@@ -1,20 +1,17 @@
 ticket:
-  notifcation:
-    smtp:
-      enabled: true
-      host: mail.smtp.com
-      port: 25
-      username: smtpext@smtp.com
-      # 注意：密码中如果包含特殊字符（如@、#、$等），
-      # 需要使用双引号括起来，避免解析错误
-      # 例如：password: "1000smtp@omc!"
-      password: 123456
-      tlsSkipVerify: true    
-      from: omc@psap
-      to:                   # 可以是多个收件人
-        - admin@psap.com  
-        - user1@psap.com  
-  timeout:          # 超时设置
+  ticketNotification:
+    enabled: true
+    host: mail.smtp.com
+    port: 25
+    username: smtpext@smtp.com
+    # 注意：密码中如果包含特殊字符（如@、#、$等），
+    # 需要使用双引号括起来，避免解析错误
+    # 例如：password: "1000smtp@omc!"
+    password: 123456
+    tlsSkipVerify: true    
+    from: omc@psap
+    to: "admin@psap.com,user1@psap.com" # 注意：可以是多个收件人，使用逗号分隔
+  ticketTimeout:          # 超时设置
     # 这些时间单位是分钟
     # 注意：这些时间是相对于工单创建时间的
     # 例如：new: 60分钟，inProgress: 60分钟

config/param/omc_param_config.yaml

@@ -56,12 +56,12 @@ omc:
     display: "Alarm SMS Forward Interface"
     sort: 4
     list:
-      - name: "enable"
+      - name: "enabled"
         type: "bool"
         value: "true"
         access: "rw"  
         filter: "true;false"
-        display: "Enable"
+        display: "Enabled"
         comment: "Is it enabled forward alarm with SMS interface"
       - name: "mobileList"
         type: "string"
@@ -111,4 +111,103 @@ omc:
         access: "rw"
         filter: "3~20"
         display: "Service Number"
-        comment: "It is the source address, the length is between 3 and 20"   
+        comment: "It is the source address, the length is between 3 and 20"   
+  ticketNotification:
+    display: "Ticket Notification Settings"
+    sort: 5
+    list:
+      - name: "enabled"
+        type: "bool"
+        value: "true"
+        access: "rw"  
+        filter: "true;false"
+        display: "Enabled"
+        comment: "Is it enabled notifcation ticket with Email interface"
+      - name: "host"
+        type: "string"
+        value: ""
+        access: "rw"
+        filter: ""
+        display: "SMTP Host Server"
+        comment: "Email SMTP server"
+      - name: "port"
+        type: "int"
+        value: ""
+        access: "rw"
+        filter: "0~65535"
+        display: "Port"
+        comment: ""
+      - name: "username"
+        type: "string"
+        value: ""
+        access: "rw"
+        filter: ""
+        display: "Username"
+        comment: ""
+      - name: "password"
+        type: "string"
+        value: ""
+        access: "rw"
+        filter: ""
+        display: "Password"
+        comment: ""
+      - name: "tlsSkipVerify"
+        type: "bool"
+        value: "true"
+        access: "rw"
+        filter: "true;false"
+        display: "TLS Skip Verify"
+        comment: "If skip TLS verify (true/false)"
+      - name: "from"
+        type: "string"
+        value: "omc@psap"
+        access: "rw"
+        filter: ""
+        display: "From"
+        comment: "The sender email address, default is omc@psap"
+      - name: "to"
+        type: "string"
+        value: ""
+        access: "rw"
+        filter: ""
+        display: "To"
+        comment: "The addition receiver email address, multiple addresses separated by commas"
+  ticketTimeout:
+    display: "Ticket Timeout Settings"
+    sort: 7
+    list:
+      - name: "new"
+        type: int
+        value: 60
+        access: "rw"
+        filter: "0~1440"
+        display: "New Ticket Timeout (min)"
+        comment: "New ticket timeout in minutes, default is 60 minutes"
+      - name: "inProgress"
+        type: int
+        value: 60
+        access: "rw"
+        filter: "0~1440"
+        display: "In Progress Timeout (min)"
+        comment: "In progress ticket timeout in minutes, default is 60 minutes"
+      - name: "noAnswer1"
+        type: int
+        value: 240
+        access: "rw"
+        filter: "0~1440"
+        display: "No Answer 1 Timeout (min)"
+        comment: "No answer 1 ticket timeout in minutes, default is 240 minutes" 
+      - name: "noAnswer2"
+        type: int
+        value: 480
+        access: "rw"
+        filter: "0~1440"
+        display: "No Answer 2 Timeout (min)"
+        comment: "No answer 2 ticket timeout in minutes, default is 480 minutes"
+      - name: "nearlyTimeout"
+        type: int
+        value: 20
+        access: "rw"
+        filter: "0~1440"
+        display: "Nearly Timeout (min)"
+        comment: "Nearly timeout in minutes, default is 20 minutes"