fix: mf_callback_ticket table

database/install/mf_callback_ticket.sql

@@ -5,13 +5,13 @@
  Source Server Type    : MariaDB
  Source Server Version : 100622 (10.6.22-MariaDB-0ubuntu0.22.04.1)
  Source Host           : 192.168.2.223:33066
- Source Schema         : omc_db
+ Source Schema         : psap_db
 
  Target Server Type    : MariaDB
  Target Server Version : 100622 (10.6.22-MariaDB-0ubuntu0.22.04.1)
  File Encoding         : 65001
 
- Date: 16/06/2025 11:52:26
+ Date: 02/07/2025 17:49:45
 */
 
 SET NAMES utf8mb4;
@@ -27,6 +27,8 @@ CREATE TABLE `mf_callback_ticket`  (
   `callee_number` varchar(64) CHARACTER SET utf8mb4 COLLATE utf8mb4_general_ci NULL DEFAULT NULL COMMENT 'callee number',
   `status` enum('NEW','IN_PROGRESS','NO_ANSWER_1','NO_ANSWER_2','TIMEOUT','PENDING','CLOSED') CHARACTER SET utf8mb4 COLLATE utf8mb4_general_ci NULL DEFAULT 'NEW' COMMENT '1:NEW/新建,2:IN_PROGRESS/处理中,3:NO_ANSWER_1/未应答1,3:NO_ANSWER_2/未应答2,4:TIMEOUT/超时,5:PENDING/挂起,6:CLOSED/关闭',
   `agent_name` varchar(32) CHARACTER SET utf8mb4 COLLATE utf8mb4_general_ci NULL DEFAULT '' COMMENT 'agent name',
+  `agent_email` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_general_ci NULL DEFAULT NULL,
+  `agent_mobile` varchar(32) CHARACTER SET utf8mb4 COLLATE utf8mb4_general_ci NULL DEFAULT NULL,
   `comment` varchar(256) CHARACTER SET utf8mb4 COLLATE utf8mb4_general_ci NULL DEFAULT '' COMMENT 'comment for callback',
   `msd_data` varchar(512) CHARACTER SET utf8mb4 COLLATE utf8mb4_general_ci NULL DEFAULT '0' COMMENT 'MSD data',
   `rm_uid` varchar(32) CHARACTER SET utf8mb4 COLLATE utf8mb4_general_ci NULL DEFAULT NULL COMMENT 'MF Resource UID',
@@ -34,7 +36,7 @@ CREATE TABLE `mf_callback_ticket`  (
   `updated_at` bigint(20) NULL DEFAULT NULL COMMENT 'updated at time',
   PRIMARY KEY (`ticket_id`) USING BTREE,
   INDEX `idx_caller_agent`(`caller_number`, `agent_name`) USING BTREE,
-  INDEX `idx_created`(`created_at`) USING BTREE
+  INDEX `idx_created`(`created_at`, `ticket_id`) USING BTREE
-) ENGINE = InnoDB AUTO_INCREMENT = 108 CHARACTER SET = utf8mb4 COLLATE = utf8mb4_general_ci COMMENT = '用户信息表' ROW_FORMAT = Dynamic;
+) ENGINE = InnoDB AUTO_INCREMENT = 3440 CHARACTER SET = utf8mb4 COLLATE = utf8mb4_general_ci COMMENT = '用户信息表' ROW_FORMAT = Dynamic;
 
 SET FOREIGN_KEY_CHECKS = 1;

database/upgrade/upg_mf_callback_ticket.sql

@@ -0,0 +1,49 @@
+/*
+ Navicat Premium Data Transfer
+
+ Source Server         : omc@192.168.2.223-psap
+ Source Server Type    : MariaDB
+ Source Server Version : 100622 (10.6.22-MariaDB-0ubuntu0.22.04.1)
+ Source Host           : 192.168.2.223:33066
+ Source Schema         : psap_db
+
+ Target Server Type    : MariaDB
+ Target Server Version : 100622 (10.6.22-MariaDB-0ubuntu0.22.04.1)
+ File Encoding         : 65001
+
+ Date: 02/07/2025 17:49:21
+*/
+
+SET NAMES utf8mb4;
+SET FOREIGN_KEY_CHECKS = 0;
+
+-- ----------------------------
+-- Table structure for mf_callback_ticket
+-- ----------------------------
+CREATE TABLE IF NOT EXISTS `mf_callback_ticket`  (
+  `ticket_id` bigint(20) NOT NULL AUTO_INCREMENT COMMENT 'Ticket ID',
+  `caller_number` varchar(64) CHARACTER SET utf8mb4 COLLATE utf8mb4_general_ci NULL DEFAULT '0' COMMENT 'caller number',
+  `callee_number` varchar(64) CHARACTER SET utf8mb4 COLLATE utf8mb4_general_ci NULL DEFAULT NULL COMMENT 'callee number',
+  `status` enum('NEW','IN_PROGRESS','NO_ANSWER_1','NO_ANSWER_2','TIMEOUT','PENDING','CLOSED') CHARACTER SET utf8mb4 COLLATE utf8mb4_general_ci NULL DEFAULT 'NEW' COMMENT '1:NEW/新建,2:IN_PROGRESS/处理中,3:NO_ANSWER_1/未应答1,3:NO_ANSWER_2/未应答2,4:TIMEOUT/超时,5:PENDING/挂起,6:CLOSED/关闭',
+  `agent_name` varchar(32) CHARACTER SET utf8mb4 COLLATE utf8mb4_general_ci NULL DEFAULT '' COMMENT 'agent name',
+  `agent_email` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_general_ci NULL DEFAULT NULL,
+  `agent_mobile` varchar(32) CHARACTER SET utf8mb4 COLLATE utf8mb4_general_ci NULL DEFAULT NULL,
+  `comment` varchar(256) CHARACTER SET utf8mb4 COLLATE utf8mb4_general_ci NULL DEFAULT '' COMMENT 'comment for callback',
+  `msd_data` varchar(512) CHARACTER SET utf8mb4 COLLATE utf8mb4_general_ci NULL DEFAULT '0' COMMENT 'MSD data',
+  `rm_uid` varchar(32) CHARACTER SET utf8mb4 COLLATE utf8mb4_general_ci NULL DEFAULT NULL COMMENT 'MF Resource UID',
+  `created_at` bigint(20) NULL DEFAULT NULL COMMENT 'created at time',
+  `updated_at` bigint(20) NULL DEFAULT NULL COMMENT 'updated at time',
+  PRIMARY KEY (`ticket_id`) USING BTREE,
+  INDEX `idx_caller_agent`(`caller_number`, `agent_name`) USING BTREE,
+  INDEX `idx_created`(`created_at`, `ticket_id`) USING BTREE
+) ENGINE = InnoDB AUTO_INCREMENT = 3440 CHARACTER SET = utf8mb4 COLLATE = utf8mb4_general_ci COMMENT = '用户信息表' ROW_FORMAT = Dynamic;
+
+ALTER TABLE `omc_db`.`mf_callback_ticket` DROP INDEX IF EXISTS `idx_created`;
+
+ALTER TABLE `omc_db`.`mf_callback_ticket` ADD COLUMN IF NOT EXISTS `agent_email` varchar(255) CHARACTER SET utf8mb4 COLLATE utf8mb4_general_ci NULL DEFAULT NULL AFTER `agent_name`;
+
+ALTER TABLE `omc_db`.`mf_callback_ticket` ADD COLUMN IF NOT EXISTS `agent_mobile` varchar(32) CHARACTER SET utf8mb4 COLLATE utf8mb4_general_ci NULL DEFAULT NULL AFTER `agent_email`;
+
+ALTER TABLE `omc_db`.`mf_callback_ticket` ADD INDEX IF NOT EXISTS `idx_created`(`created_at`, `ticket_id`) USING BTREE;
+
+SET FOREIGN_KEY_CHECKS = 1;